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Grand MastersQuiz #5: Becoming a Customers First CompanyQuiz #4: It’s 11 O’clock. Do You Know What Your Customers Are Worth?Quiz #3: Playing the Email GameQuiz #2: Playing the Telephone GameQuiz #1: Customer Satisfaction Means Having to Say You’re SorryCustomers First Local Hero: Umpqua BankCustomers First Local Hero: TopGolfCustomers First Local Hero: The Party SourceCustomers First Local Hero: The Art of ShavingCustomers First Local Hero: Sunflower Farmers MarketsCustomers First Local Hero: Sierra Trading PostCustomers First Local Hero: PinkberryCustomers First Local Hero: PetCallsCustomers First Local Hero: PartyBuddysCustomers First Local Hero: Nail TaxiCustomers First Local Hero: MetroNapsCustomers First Local Hero: Home JamesCustomers First Honorable Mention: ScionCustomers First Local Hero: Fresh DirectCustomers First Local Hero: Flight 001Customers First Local Hero: Elephant PharmacyCustomers First Local Hero: CerealityCustomers First Local Hero: Brew & GrowCustomers First Local Hero: BabelandCustomers First Local Hero: Archie McPheeCustomers First Local Hero: Angelika Film CenterCustomers First Local Hero: Amoeba MusicCustomers First Honorable Mention: Best CellarsCustomers First Honorable Mention: Cold Stone CreameryCustomers First Honorable Mention: Nokia Experience CentersCustomers First Honorable Mention: QuikTripCustomers First Honorable Mention: Title Nine SportsCustomers First Local Hero: Zingerman’sIt’s Customers First Month At FastCompany.comIt’s Labor Day. Let’s Celebrate?In Today’s PapersAdvertising RiskTake the Hit: The Breakfast of Champions and Great LeadersSpace Shot: Bloomberg Headquarters, New York, NYAmerican GirlFast Talk: Advertising ArchitectsThe Agonies of Lewis BlackBasic TrainingBurton SnowboardsNASCAROn With the Show!Local Hero: Estridge HOMExperienceLocal Hero: Zane’s CyclesLocal Hero: Frost BankLife Time FitnessMAC CosmeticsIt’s 11 O’Clock. Do You Know What Your Customers Are Worth?How Many Lightbulbs Does it Take to Change the World? One. And You’re Looking At It.The Corporate ShrinkReading List: The Immortal GameOther Recommended ReadingA Hard Day’s NightJeeves Plugs InA First-Class ProductionWhat Business Class Gets You On 6 CarriersSchool DaysFull Text: School DaysYou Read It Here FirstCue the ComputersWe’re With the BandMoving PicturesFeedbackLetter From the EditorBetween the LinesNano Is NiceWhen the Music’s OverMani Sivasubramanian: Spamming for GoodWe Got the BeatL.A.’s Online Safety NetThe Price of DisgustA Mushroom in Your Tank?Halcyon HospitalsPlastic PlanetMiracle MicrobesDatebookSlam ExcerptCement BlocSelf-ServingGood VibrationsHospitality. Sweet.Just Two Good Ole Boys…Mandarin Oriental Hotel GroupThe Enlightenment of Richard BransonUniversity SprawlIn Today’s PapersWhat’s up with Wal-Mart?Does Online Popularity Translate Into Sales?In Today’s PapersThe Marketing Power of TreadmillsIn Today’s News: Katrina, Cruise, Blu-ray…Music for FreeThe Earning Power of Star PowerIn Today’s PapersBusiness Minded Teens